Known cosmetic defect
Sean
6/1/2022
There is a cosmetic defect in the control panel display of which Bosch is aware. When viewed from certain angles there is a noticeable line through the text (about the width of the text height). Bosch had the display panel replaced 3 times before someone in tech support finally admitted that it was a known problem and replacing the panel would not solve the issue because the replacement would have the same problem. I would expect better quality and much better customer support from a company that charges these price points.
Originally posted on Bosch.com
No, I do not recommend this product
Piece of crap….poor customer service- would never
Rick
5/8/2022
Sounds like a helicopter taking off. Dented inside and out from the factory. Multiple calls to customer service, and was told claims denied.
Originally posted on Bosch.com
No, I do not recommend this product
Microwave/speed oven
Cherylb
4/28/2022
I love the fact that in a pinch I can also use it cook as a convection oven when I have other things in my regular oven. The ceramic tray is easy to clean as well.
Originally posted on Bosch.com
Yes, I recommend this product
Bosch 800 Series Speed Oven
faulkland
4/27/2022
Too many cool functions to count but can bake, broil and do whatever else you need to get food cooked quickly
Originally posted on Bosch.com
Yes, I recommend this product
Incredibly Disappointed!
Donald
4/26/2022
This product was installed in 2018 in our new home. Just after expiration of the warranty the panel failed and had to be replaced. Since then, we've experienced four additional failures that required a service technician to replace switches in the door. The technician told us the failures are a consequence of a design flaw and we would continue to have this problem as Bosch refuses to fix it (too much voltage to the switch?). Anyway, we're done spending money to keep this unit operating. For something that costs $2000 you would expect much higher quality than this!
Originally posted on Bosch.com
No, I do not recommend this product
Unfortunately this microvawe disappointed us,
Anita
4/10/2022
After only one month of use, the ceramic Piece under the turntable broke. We also had the display panel replaced because the display was so dim we could hardly see it and there is no sound. The new panel is no better. Many others have complained about this microwave in our condominium - all of them are new.
Originally posted on Bosch.com
No, I do not recommend this product
microwave
M.J.
4/9/2022
I only use this for reheating beverages and food. Since the door
opens in front its hard to reach in and take out items. Its a little
difficult to clean back of oven.
Originally posted on Bosch.com
No, I do not recommend this product
Best new appliance in our kitchen
Magillespie
3/24/2022
Roasting, thawing, baking, broiling and reheating - this thing does it all and FAST. Can't wait to figure out more ways to take advantage of this awesome machine.
Originally posted on Bosch.com
Yes, I recommend this product
works great
Geluga
3/16/2022
Best of both world's, microwave and regular oven in one appliance.
Originally posted on Bosch.com
Yes, I recommend this product
History of poor quality, yet still selling unit
Barb and Kris
3/15/2022
0/5 Stars. Like majority of reviews here, we've had 3 repairs since purchasing in 2018, and it's broken again. Failed magnetron, failed door switches, broken plate drive, etc. Shocking that Bosch continues to sell the exact same unit four years later that has such a terrible performance history. Our other 4 Bosch appliances work fine... so far.
Originally posted on Bosch.com
No, I do not recommend this product
Lots of features
Kamc
2/28/2022
Great features, super easy to use, spills wipe up easily, love the 30 sec. Option for a quick coffee reheat
Originally posted on Bosch.com
Yes, I recommend this product
Speed oven
Jenna
2/25/2022
This speed oven works as expected. Only complaints are the stainless steel is very fragile. Dents VERY easily as do ALL stainless steel Bosch appliances that we have. Also the speed oven and oven are different shades of stainless steel from refridgerator, so keep that in mind if you have them near each other in your kitchen.
Originally posted on Bosch.com
No, I do not recommend this product
Hardly an year old- Multiple Issues.
Nipuna
1/31/2022
I had already replaced teh light bulb of the speed Oven. Now the turn table doesnt turn. The drive coupling is broken.
Originally posted on Bosch.com
No, I do not recommend this product
Poor quality
Carolannie
1/25/2022
We bought this 2 1/2 years ago, last year there was an order and we found that the thermal switch was not installed correctly causing the screw to cut the wire. After usage it finally sparked and shut down. The cost to repair would have been $450 but we bought the switch for $4 and repaired it ourselves. today it just stopped and we were about to buy a replacement so that the microwave matched our other Bosch appliances. After reading the reviews we will turn our attention to another brand that may compliment the oven. Sorry Bosch buy you lost another loyal customer
Originally posted on Bosch.com
No, I do not recommend this product
So Far So Good, but could use some tweaks
AllyCat78
1/14/2022
So far I really like this oven. The things I like most are the varied choices of cooking methods - Convection, Broil, Microwave, Sensor Cook, and combinations of these including SpeedChef which is a combination of microwave and conventional cooking automated program. The things I wish were better, the broil and convection broil are not stopped with a timer setting. So, if you don't hear the timer, the oven keeps on cooking for up to 99 minutes making it very easy to burn things. We try to use our own timer on our watches or phones to be sure we hear it and keeps reminding us to go get the food out. It would be nice if these functions could be timed like the regular microwave cooking. Also, I wish there were more automated programs for the SpeedChef and more modes for the "More Modes" function. But all in all it's a pretty nice oven. We like that we can cook toast in this oven. As long as we set our own timer to get it out on time! Thank you!!
Originally posted on Bosch.com
Yes, I recommend this product
Looks nice but the fuse keeps blowing!
Mary Z
1/12/2022
Fuse blows often - very frustrating
Originally posted on Bosch.com
No, I do not recommend this product
Display lighting and buzzer sound
nmartin96003
9/22/2021
For the reputation of this company, this is the poorest in quality when it comes to alerting you when you item is completed. Even on the highest setting, per the instructions, there is no sound, just the fact that the oven has turned off. And the lighting for the display is very dim and almost unreadable from any sort of distance. Again, this has been set to the highest level that BOSCH allows. I would DEFINITELY NOT RECOMMEND this product for anyone - just based on those two items alone.
Originally posted on Bosch.com
No, I do not recommend this product
Super oven/microwave
Phil
9/17/2021
This multi-mode oven does so many things and does them well. We used sensor cook for fish that were perfect. The broil feature is handy for warming tuna melt sandwiches. The list goes on and on. Great design and great features.
Originally posted on Bosch.com
Yes, I recommend this product
800 Speed Oven
PCpa
9/16/2021
Very good built-in, combo microwave and speed oven. A little underpowered to below-cabinet models but very even heating and cooking. Honestly, don't use the spped oven feature much, but has been quite good.
Originally posted on Bosch.com
Yes, I recommend this product
Substandard Product at Higher than NORMAL pricing
rdc456
8/27/2021
We have had this product for 3 years and it has gone out three seperate times. Two while fortunately under warranty and now this time out of warranty and so far has cost us over $500 to fix and we still dont have it back. It has been out over a month. It took two weeks to get service and once we had service they had to take it to the shop for repairs; that was three weeks ago. Now I'm sure the replacement parts are on backorder.
I have owned several run of the mill microwave ovens and have NEVER had this level of trouble. We just spent thousands of dollars remodeling our kitchen and house and thought we were getting good dependable products for the money we spent. Obviously we were wrong. DONT WASTE YOUR MONEY. If I could give it no stars and still put in these comments, I would
Originally posted on Bosch.com
No, I do not recommend this product
Woo hoo!
RoMi
8/15/2021
Keeps my kitchen cool
Originally posted on Bosch.com
Yes, I recommend this product
Nice microwave
Sunnys
7/31/2021
I like the look and features of this microwave. My only issue is that it doesn't make popcorn well. It burns it and doesn't pop all the kernels.
Originally posted on Bosch.com
Yes, I recommend this product
Great speed oven without rewiring the kitchen
Jeff
6/28/2021
I replaced my old Wolfe stove, hood and microwave a year ago with Miele stove, hood, and blower. I liked the idea of a speed oven, but almost all of them require a 240 V connection. This is one of the few that would work with my 120V/20A outlet and breaker. I was VERY hesitant after reading all the negative reviews here. The saleswoman at my local appliance store agreed that the reviews were terrible, but she had sold a number of these in our area with no complaints. So I went ahead and purchased.
I have been VERY pleased with the versatility and efficiency of the Bosch speed oven. It roasts a chicken perfectly in 42 minutes, and it looks and tastes better than any chicken I've ever roasted in a regular oven (clean up tip - tuck a big sheet of parchment paper around the chicken and under the dish to keep interior clean).
I wanted to add a positive review as I suspect the satisfied customers aren't bothering, so you end up with a distorted view of the product. I'm sure the negative reviewers have had some problems, but their comments are so far removed from my experience with Bosch that I was a bit skeptical that they could be typical. FWIW
Originally posted on Bosch.com
Yes, I recommend this product
Awesome oven
Donro
6/3/2021
I love that this oven is both a convection and a microwave. Very easy to use and opens like a full size oven with door opening down instead of left or right. Soft touch panel with speed functions.
Originally posted on Bosch.com
Yes, I recommend this product
Disappointed
Cheryl B
6/3/2021
Bought this oven as part of kitchen remodel and of course designed cabinets to accommodate it. Shortly after warranty expired it stopped working due to fuse and microswitch failures. Have had it happen twice since then. We are now into it for over $600 in repairs. I would happily replace it with another brand but nothing else fits the cabinet space. Also the design is stupid. Shelf does not slide out, there is no timer and the alert that the microwave cycle is finished is barely audible unless you are standing nexr to it. I am working with Bosch to discuss a pro rated replacement but I'm guessing that the problems have not been addressed so I'll just start all over again.
Originally posted on Bosch.com
No, I do not recommend this product
Excellent microwave (after first one replaced)
jehargonauts
4/25/2021
The Bosch microwave that came with our house (500 series) failed after about five years, and we replaced with this one. The features, including convection, are excellent. After the first one's non-working turntable, which the Best Buy service team attempted to repair but could not, the replacement seems to be working well.
Originally posted on Bosch.com
Yes, I recommend this product
Would give a zero if I could
mcca1234
3/31/2021
My biggest regret in our home building process was buying Bosch appliances. I would never recommend to anyone. We have had the appliances 3 years and have had multiple issues with our dishwasher and this oven. We never used the convection setting (only microwave) and were told it would be over $900 to fix. Bosch customer service has been horrible and non responsive. After spend mutiple thousands of dollars on Bosch home appliances, you would think you would get top notch customer service. Horrible product. Horrible customer service.
Originally posted on Bosch.com
No, I do not recommend this product
Just like everyone else- premature failure
Patrick
3/29/2021
We bought a brand newly constructed house in 2017 and this unit was part of it. With a manufacture date of late 2016, today our microwave (we almost never use the convection oven) started shutting off a few seconds after putting something in and turning it on. It does this repeatedly. Like others, this subpar performance and failure for a nearly $2000 microwave is nearly imcomprehensible. I'm already looking at LG and Samsung so I can throw this unit away, given how many failures it has I'd rather not have to constantly repair it. I will not be buying another Bosch appliance and will instead look to brands like LG, Samsung, etc. that clearly are higher quality.
Originally posted on Bosch.com
No, I do not recommend this product
Speed Oven/Microwave
Cindy
3/9/2021
kitchen remodel - I was going to skip a microwave - but this just made so much sense. I wish the door opened to the right instead of down (like the wall oven i got). performs well and lots of options for different oven needs.
Originally posted on Bosch.com
Yes, I recommend this product
My Bosch microwave
Joey V
3/8/2021
This unit is awesome, first it's all stainless steel inside and out,you can cook anything in there from a roast to reheating. It's a convection oven with sensor cooking. I like this unit
Originally posted on Bosch.com
Yes, I recommend this product
My new microwave
Joey V
3/8/2021
This unit is Awesome. First it's all stainless steel inside and out,it's a convection oven as well, it has sensory cooking you can cook,bake,thaw,and reheat, lots of stuff
Originally posted on Bosch.com
Yes, I recommend this product
just ok
Joseph
2/22/2021
Not impressed with the speed oven, ths sounds are to soft so if you are timing something of microwaving one needs to be on top of it to hear the buzzer. No easy to keep clean as you can not us any abrasive cleaners
Originally posted on Bosch.com
No, I do not recommend this product
Terribly Disappointed
Tina
1/29/2021
After spending almost $2000 on this microwave we didn't expect it to break in the first couple years. We spent money on repairing it since it was out of warranty. It broke again month after the repair. We tried several times to call the customer service and email someone over at Bosch - no response. Not only is their product a total disaster, their customer service is severely lacking. We have their stovetop and oven as well and those work fine, but after their lack of response on the microwave issue I will never again buy from Bosch.
Originally posted on Bosch.com
No, I do not recommend this product
Poor quality...not worth it
Targa117
12/11/2020
I purchased the HMC80152UC brand new from an authorised dealer when I remodeled my kitchen in late 2015. Within 4-5 months, I noticed that the top control panel was exceptionally dim, despite being set on the highest brightest setting. 8 months later, it went completly dark and stopped working altogether. I used a repair service to replace the panel for $300, but still the display was barely lit. Well, right before the Thanksgiving holiday, the unit died again. I contacted Bosch customer (dis)service and they told me it would be 3-4 weeks before a technicain could even come to look at the unit. Well they came the other day, told me what I already knew (the unit was broken and needed to be repaired) changes me $139 for the service visit, and gave me an estimate of $602 in part to repair it. SOOO not worth it. I'm done with Bosch.....you lost a customer but gained another stellar review.
Originally posted on Bosch.com
No, I do not recommend this product
Disappointed
Mad Crab
11/27/2020
We purchased our first microwave and oven in 2015. The oven has worked great. It is now 2020 and we are on our third microwave. Our third microwave just failed. We have had this one less than two years. We thankfully have an extended warranty. Four microwaves in 5 years. We are stuck because the microwave is built in and these units are not cheap. We cannot get another microwave without doing cabinet repairs. We reached out to Bosch and got no help. We have other Bosch products, and all work great.
Originally posted on Bosch.com
No, I do not recommend this product
Doesn't work
Speed oven
11/2/2020
The day I plugged it in it started to randomly turn on and run through programs on its own. Would try to preheat, and once preheated it would turn off and then turn into "demo mode" until it was unplugged and reset.
Originally posted on Bosch.com
No, I do not recommend this product
Great when it works
Microwaver
10/24/2020
This microwave/convection oven was easy to use and offered convenient 30-second warm-ups. BUT it stopped working entirely after 13 months. Dead.
Originally posted on Bosch.com
No, I do not recommend this product
Dim light
New Kitchen
10/15/2020
Light is dimmer than the matching wall oven.
Originally posted on Bosch.com
No, I do not recommend this product
Such a dissappointment
edjohn
10/14/2020
After 1 year, spent several hundred dollars to have an internal plastic part replaced (a sensor maybe--where the door latches at the top). Year 2: several hundred dollars more to have the same part (but on the other side of the door) replaced.
Year 3: hinge # 1 broke. A few weeks later: hinge #2 broke. The cost to fix would be over $600 because according to Bosch, the hinges cannot be replaced. Rather, the entire door needs to be replaced. Now, when pulling the door open, it cocks and wants to fall. This is an injury waiting to happen if the door falls on someone. The unit is a lemon. While it is out of warranty, it is not outside my state's statute of repose (10 years) for product defects or the statute of limitations for implied warranty claims. I will be proceeding accordingly and sharing my experience on whatever other forum will have me.
Originally posted on Bosch.com
No, I do not recommend this product
Constantly breaking!
Skundu
9/28/2020
We have purchased two of these microwaves/convection ovens in the last 5 years and both have malfunctioned multiple times - the latest one just broke last week. We had our cabinets custom built to fit this unit and I don't want a buy a third microwave! Do not buy this product!
Originally posted on Bosch.com
No, I do not recommend this product
Nothing But Problems
PPAmin
9/25/2020
We are going on our 4 the repair in 3 years - control panel short circuited my electrical panel (brand new house), door springs broke twice, now thermostat issues. That stated the regualr wall oven is FANTASTIC! This is very disappointing and frustrating with the money spent.
Originally posted on Bosch.com
No, I do not recommend this product
Failed at 18 months
alch
8/18/2020
We only used this microwave for 1.5 years and only for reheating/defrosting purposes. It completely lost power one day one day when I opened the microwave door, and apparently the reason is a fried control board. It takes $300 to replace the piece. I am extremely disappointed at the quality and warranty coverage of the product.
Originally posted on Bosch.com
No, I do not recommend this product
POOR Quality - DO NOT BUY
Unhappy customer
8/11/2020
This microwave was part of a 4 piece Bosch appliance purchase and this microwave has been a nightmare. Replaced the control panel 2 times, and now the door hinge is broken...I've spent over $500 already replacing the control panels, and now this door is over $250 plus installation. Beautiful product but the quality is extremely lacking. Customer service has been unhelpful.
Originally posted on Bosch.com
No, I do not recommend this product
Bosch doesn't stand behind product
Sorry
7/13/2020
Purchased speed oven and had the panel replaced once...gradually the panel lights dim and the oven no longer works. Bosch CS said the speed ovens are "expected" to last 9 years. If you use your oven, expect half that lifetime on the product. This speed oven is too costly to keep replacing every 3-4 years. Buyer beware. Bosch said to file a complaint with the BBB if unsatisfied with their product or service.
Originally posted on Bosch.com
No, I do not recommend this product
Control Panel Lighting is dim.
CatF
7/12/2020
I had purchased this oven in a precious house and loved it. The control panel light worked perfectly for 3 years then just dimmed for no reason. I purchased this again for our new house and the control panel lighting was way too dim to see. Asked for a new control panel and got the same result. Repairman said that it is bacause the wall oven is made in the US and the speed oven is made in China. Bosch, you need to fix this ASAP!
Originally posted on Bosch.com
No, I do not recommend this product
Sleek but noisy
Kwess
6/4/2020
Installed this a few months ago and while it has performed well on microwave, bake and broil my unit has developed a very annoying sound only when microwaving. We most frequently use this as a microwave, it hums like normal but also has a very loud rattling sound that has developed. Hoping this isn't normal bc it makes the appliance sound cheap and frankly the complete opposite of how it looks.
Originally posted on Bosch.com
No, I do not recommend this product
POOR QUALITY
Robert
5/11/2020
We paid close to $1800 for this microwave. After about 3 years the springs to the door broke. Not only do they not cover this under warranty but to sell parts they tell us they need to send somebody out for $129 just to look at the microwave. You can buy a new cheap microwave for that amount of money and it probably will last much longer than this $1,800 microwave. We thought that we purchased a high-end product but than later on I heard from relatives in Europe that Bosch is actually known for subpar quality. Customer service is not helpful, either. You would think that after spending so much money on a microwave you would get better service.
Originally posted on Bosch.com
No, I do not recommend this product
Very poor experience
Jeff
4/30/2020
I had the microwave for about 18 months then the door switches went out causing the unit to go completely dead because it also blows the fuse. I've been reading this is a very common issue. 6 months later went out again, and 6 months after that went out again (3 times). We paid about 1300 dollars for this horrible microwave. Why haven't they fixed this issue. I have been on the phone about 10 times with bosch they have paid for the part but each time we have paid for the diagnostic check... extra (400 bucks) Also the display light is so light it's hard to read. And we had to replace the rotating plate in the microwave because it was sparking. To make it worse I'm stuck buying another one unless I want to buy a whole new oven below. Bocsh has offered me a discount for a new one but I'm still forced to pay 950 for a terrible microwave. Not a happy customer and I will never pay extra money for a bosch again....... I'm in real estate and I buy alot of hi end appliance and give people advice on buying appliances this not the first issue I have heard about Bosch's appliances. I wish I personally new of these issues before I bought the dishwasher that I have also had issues with the latching mechanism. Very disappointed because you pay extra for a premium product and right outside of warranty the appliances are breaking.
Originally posted on Bosch.com
No, I do not recommend this product
DEAD After 16 Months
Steve from Southlake
4/27/2020
Nice looking Micro. Worked well until it died 16 months after purchase/installation. It just happened to be 4 months after warrenty expired...imagine that.
Originally posted on Bosch.com
No, I do not recommend this product
Does not live up to Bosch name
JRadMD
4/18/2020
We purchased this unit along with other Bosch appliances for our kitchen remodel less than 4 years ago. Today marks the 5th time the unit has failed. We have had to replace the door latches 3 times and the control panel once... not sure which it will be this time, but we are ready to move on. Do yourself a favor - get a Bosch dishwasher but go with another manufacturer for your ovens!
Originally posted on Bosch.com
No, I do not recommend this product
